Privacy Policy

At StayCationHub, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains the types of data we collect, how we use it, and how we protect your privacy when you visit our website or use our services. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect
We collect the following types of information to improve your experience and provide top-quality services:

a) Personal Information
When using our services, you may need to provide:
  • Name
  • Email address and phone number
  • Payment details for bookings or transactions
b) Non-Personal Information
We also collect anonymous information during your visits, such as:
  • IP address
  • Browser type and device details
  • Pages visited and time spent on our site
  • Referring websites or sources
This helps us understand how visitors interact with our website and allows us to improve its functionality.

2. How We Use Your Information
We use the information we collect for the following purposes:
  • Personalization: To offer content and recommendations tailored to your preferences
  • Booking Management: To process reservations, handle payments, and respond to inquiries
  • Communication: To send you important updates, special offers, and promotions (with your consent)
  • Website Improvement: To monitor website performance and improve functionality and features
We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.

3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are placed on your device and help us remember your preferences and improve site functionality.

Types of cookies we use:
  • Necessary Cookies: These are essential for the website's core functionality
  • Performance Cookies: These help us monitor and improve site performance
  • Functional Cookies: These store preferences for a customized experience
You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the usability of some website features.

4. Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. Although we aim to offer the highest security, no system is entirely secure.

5. Third-Party Services
We may collaborate with third-party providers for services such as payment processing, analytics, and advertising. These third-party providers may have access to your data for the purposes of providing their services. We recommend reviewing their privacy policies for additional details on how they handle your information.

6. Your Rights
As a user, you have the right to:
  • Access Your Information: Request details of the data we hold about you
  • Correct Your Information: Update or correct any inaccuracies or incomplete information
  • Delete Your Information: Request the removal of your personal data (subject to legal requirements)
  • Opt-Out: Withdraw consent to receive marketing communications at any time
To exercise your rights, please contact us using the details provided on our website.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operations. All updates will be posted here, and we encourage you to review this policy periodically to stay informed of any changes.

8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or how we handle your personal data, please contact us through the information provided on our website.